Building Relationships
Building a better relationship with business associates, love ones, family and friends requires a little thought and a little work. The key is to not expect them to adapt or relate to you but rather you adapt and relate to them. First determine what or when they might do something that bothers you. Then establish what mood you were in and why you think it bothered you. Lastly adapt to their communication Style and see if you cannot at least maintain the dialog.
If you recognize those traits that can set you off then you can off-set your reactions and allow the communication to continue. Remember, you have two ears and one mouth so you should be listening twice as much as you are talking and that is active listening. If you do you may be surprised at how much more people enjoy being around you.
Sales:
Match your rate of speech with your prospect. If they are talking fast then speed your speech up to get close to theirs. If they are talking slow then slow down and take your time. You must be prepared for your sales call and know your material so you can answer questions and adjust your rate of speech. If you are a slow talker and do not know your material, speeding up your speech will be difficult and you may sound like an idiot. So know your material but don’t spill all your knowledge just use it to adjust your rate of speech.